Appointments & enquiries
What happens when nobody picks up the phone? Can a customer ask for an appointment in the evening – or do they call the next workshop tomorrow?
I look at where your workshop loses enquiries or burns time on routine – and build only what is actually worth it for you.
With small workshops I keep seeing the same three spots. Maybe none of them applies to you – then I'll tell you that too.
What happens when nobody picks up the phone? Can a customer ask for an appointment in the evening – or do they call the next workshop tomorrow?
Which tasks repeat every day? Confirmations, reminders, the same e-mails again and again, typing data in twice?
Are your opening hours, services and contact right on Google? Do people nearby find you when they search for a workshop?
If I don't find a real problem, I won't sell you anything.
You tell me how things run today. 15 minutes, free.
I look at how you show up online and the path from customer to appointment. I only write down what I actually see.
If there is a real problem: clear scope, fixed price, in writing up front. No hourly billing.
The smallest solution that works. No big platform you don't need.
Did it help? Enquiries, appointments, time spent in the office.
Write to me or book a free 15-minute call – you'll find every way to reach me in my contact section.